Our Maintenance

Our proactive copier maintenance services aim to prevent issues before they occur, keeping your copier running smoothly and minimising downtime.

Original = Quality

By using genuine consumables, we can prevent frequent problems such as toner leaks, paper jams, and reduced print quality. This ensures the longevity and optimal performance of your equipment while minimizing downtime and maintenance costs

Time efficient

We keep a stock of ready-to-use parts for your equipment to ensure that repairs can be made quickly and efficiently, without waiting for parts to be ordered. This minimizes downtime and ensures your equipment is up and running as soon as possible.

Roots Cause

Our technicians are trained to identify the root cause of copier issues, rather than simply addressing the symptoms. This ensures that the problem is fully resolved and reduces the likelihood of future issues, saving you time and money in the long run.

Exceed expectations

Our IT remote support usually go beyond hardware issues to address any underlying software, network, or connectivity problems, ensuring that your equipment functions seamlessly with your entire workflow.

After 60 months Maintenance Contract

What you can do if Current Maintenance contract is ended?

Renewal

Maintenance Lapse

You may have the option to renew your maintenance contract with the same provider for continued support and service coverage with a new rate.

1 year : Range from ($300-$800) depend on your current model.

Click Rate : Mono & Color (30%-50% increase from your current rate)

If you choose not to renew the maintenance/lease contract, your copier will no longer be covered for routine maintenance, repairs, consumables and servicing. You'll be responsible for any future maintenance costs or repairs that arise from time to time.

Alternative Maintenance Providers

You can explore switching to a different maintenance provider or seeking ad-hoc maintenance services as needed

Adhoc - $85.00 (On-site Servicing) Excluding Spare Part Cost. (Fuji Xerox Model Only)

On-site Installation - $120.00 (On-site)

Upgrade or Replacement

Depending on the age and condition of your copier, you may consider upgrading to a newer model or replacing it with a different copier that better suits your needs.

Self-Maintenance

Alternatively, you may opt to handle maintenance tasks internally or rely on manufacturer support for troubleshooting and repairs

Let us know if you looking for spare part/ Toners / Adhoc Services

Email: service@singaporedatagroup.com (Subject: Company name + Current Fujixerox model)

WhatAspp your enquiry to +65 8163 6936